Syncio

Pricing

Priced per server, not per seat.

The Runtime is free to run in local mode. Paid plans add dashboards, history, alerts and remote control. Every paid plan starts with a 7-day free trial.

Plans.

Every plan includes the Runtime, the dashboard, health, jams and misses, and email alerts.

  • Watch

    See everything.

    $19per month

    3 servers

    • Read-only access level
    • Health and failures
    • Basic analytics
    • Email & chat alerts
    • 7-day free trial
    Start free trial
  • Guard

    Most popular

    See, fix and respond.

    $59per month

    10 servers

    • Everything in Watch
    • Approved fixes & console
    • SMS & voice allowances
    • Longer history
    • Full request analytics
    • Scans & history
    • MCP access
    Start free trial
  • Command

    Run a whole fleet with the Copilot.

    $179per month

    30 servers

    • Everything in Guard
    • Agent access level
    • Cross-server analysis
    • SSO & white-label
    • Audit export
    • Priority support
    Start free trial

Yearly billing is two months free. Every paid plan starts with a 7-day trial, and cancelling takes two clicks. Servers above your plan become read-only rather than being removed.

What the price includes.

One subscription covers the whole product. There is no separate charge for the dashboard, the Copilot, the API or the developer surface.

The Runtime, on every server
Included on every plan, including free local mode. The agent is never the thing you pay extra for.
The dashboard and its history
Organizations, projects, servers and the history you can look back through, by plan.
The Copilot
Answers and prepared fixes, with a monthly allowance that can be raised as an add-on.
Alerts and reports
Email and chat alerts, the weekly Pre-mortem, and branded reports for clients.
The developer surface
The API, scoped tokens, SDK data and the MCP connection, all at the plan's level.

Everything, compared.

A feature matrix generated from the same plan data the cards above use. Anything not yet available is labelled and not counted as included.

Plan comparison
FeatureWatchGuardCommand
Observe
Health, jams and misses✓✓✓
Live resources and services✓✓✓
History retained7 days90 days13 months
Request analyticsBasicFullFull
Log patterns✓✓✓
Topology and change timeline—✓✓
Understand
Incidents with evidence✓✓✓
Forecasts and Pre-mortem✓✓✓
Scans and history—✓✓
Cross-server analysis——✓
Act
Access levelObserveOperate and ConsoleUp to Agent
Approved fixes—✓✓
Console—✓✓
Agent mode——✓
Protect and extend
Security posture✓✓✓
Exposure verification—✓✓
Audit export——✓
MCP access—✓✓
SDK data volumeBasicStandardExtended
Status pages—✓✓
White-label——✓
Single sign-on——✓
SupportStandardPriorityPriority

Add-ons.

Everything else is a line item, not a phone call.

  • Extra servers, billed per server
  • Extra Copilot usage, as a monthly allowance
  • Extra SMS and voice, as a monthly allowance
  • Extra history, kept longer

Questions, answered.

The short answers to what people ask before they install.

What happens after the trial?

Your plan starts on day eight unless you cancel first. We email you on day five and on day seven, and cancelling takes two clicks.

What if I go over my server limit?

Servers above your plan become read-only rather than being removed. Nothing is deleted silently; upgrade or remove a server to bring them back.

Can I change plans?

Yes, at any time. Upgrades take effect immediately and downgrades at the end of the period, with the difference prorated.

Is there a yearly discount?

Yes — yearly billing is two months free, which the plans above show as a monthly equivalent.

Do you offer refunds?

If a paid plan is not right for you, contact us within 14 days of the first payment and we will refund it.

What about larger fleets?

The Command plan covers 30 servers, and Enterprise covers custom limits with a security review and dedicated support. Contact us and we will size it with you.